News

Overview For charities that provide essential services, unexpected property damage can have consequences far beyond the cost of repairs and can have a disastrous effect on the local community. Disruption to accommodation, cancelled bookings, lost income, donations...

Overview A global hosiery business specialising in tights and stockings, generating approximately £3.7 million in annual retail and online sales, experienced a sudden and unexpected disruption when a neighbouring party accidentally cut through its electrical power...

As one of the highlights in the insurance brokers’ calendar approaches, we are once again looking forward to exhibiting at BIBA 2026. Taking place from 13th – 14th May at Manchester Central, this year’s event is set to be bigger and busier than ever. The CEC team...

CEC are celebrating winning a Scotland Prestige Award 2026/27 by being awarded ‘Claims Assistance Service of the Year’, acknowledging their quality of service within the Insurance industry. With the Prestige Awards recognising small and medium-sized businesses that...

When a fire destroyed a hay barn at a rural property, the policyholder faced a complex insurance claim and uncertainty around the final settlement. With the support of their insurance broker, the client engaged the expertise of CEC to review the claim and ensure the...

We are delighted to announce our brand new website is now live at https://cecclaims.co.uk/ helping both insurance brokers and private clients to access information about the services we provide in a clear and easy to navigate way. This milestone represents more than...

Unexpected disruptions can cost businesses far more than they realise, especially when insurers question whether a loss is real or just delayed. For brokers, these situations often turn into long, technical debates that leave clients frustrated and out of pocket. At...

The Finalists of the Insurance Times Awards 2025 have been unveiled, with Claims Equilibrium Club (CEC) proudly announced as a Finalist in the Claims Partner of the Year category. The highly prestigious Insurance Times Awards celebrate excellence across the UK general...

Underinsurance is one of the most common reasons insurers reduce claim payouts. For brokers, it’s a constant challenge. Clients believe they’ve got enough cover, but when the worst happens, loss adjusters argue otherwise. That leaves brokers stuck between frustrated...

Claims Equilibrium Club (CEC) is pleased to announce the promotion of two key leadership team members, Christine Thomson and Paul Nicholson, to Directors of the company. This significant development comes as part of CEC’s ongoing growth strategy and commitment to...