Service levels that fit seamlessly with your brokerage
We are proud to be fully FCA compliant, providing a professional business-to-business service that supports and enhances the insurance broker’s own claims assistance offering. Our service is designed with a tiered approach, ensuring that whatever the size or type of client, we have a cost-effective solution for them.
All our levels of the service give insurance brokers and their clients immediate access to a Chartered Loss Adjuster to assist with their claim.
Our service level options give you complete control from day one, from a ‘blanket’ level of support to all clients, to ‘cherry picking’ specific clients based on size or technicality of their covers. You know your team and your clients best, we can support you with claims where you need us most giving you complete peace of mind that you have optimal support.
After The Event Claims Support
It’s almost inevitable—what’s often called Sod’s law: the one client who hasn’t opted for a higher level of service will be the one who ends up needing it.
Fear not, we will always be here to help. CEC’s ‘After The Event’ service is a professional loss assessing service to assist clients immediately after they have suffered a loss. The cost of this service is reflected in the time, and complexity that may be involved in the claim. We work on a “No-Win-No-Fee” basis, so there is no charge if the claim is ultimately not paid by the insurer. After The Event Claims Support helps you prepare for the unexpected, maintaining the smooth running of your insurance broker.
See what our clients say about our service and the impact we’ve had on their claims.
“Having partnered with CEC now for several years I can say with confidence that the extra level of support and expertise they provide is exceptional value.
The benefit and stand out feature of their expertise helps support our clients but uniquely our staff also. They are there for our team of Handlers and Execs to discuss problematic claims issues to ensure the best results are delivered for our clients. When needed the CEC adjusters are out on site imparting their experience to a situation that needs the guidance of a professional. CEC means we don’t have any problems; their adjusters are there any time we need them”.
Could we help you?
Whatever the level of support you need, we’re right by your side.