Supporting Insurance Brokers at every step of their claims journey
We understand the importance of strong and trusted partnerships, and with our CEC service, insurance brokers can enhance the level of claims expertise in their business by working with our independent loss adjusters.
In the event of a claim, insurers may appoint a team of specialists, to review the claim from their perspective and this can often leave clients feeling disadvantaged throughout the process.
Plus, preparing, presenting and negotiating a claim can be complex and time-consuming. An additional layer of expertise is therefore invaluable, not only to increase efficiency but also save you time and money in the long run, so that you can focus on expanding your brokerage.
We take a more flexible and wide-ranging approach to Loss Recovery/Loss Assessors Fees Insurance:
All Claim Types Included
No Qualifying Criteria
No Exclusions
Benefits for Insurance Brokers
Professional guidance throughout the claims process
An independent review of repudiated claims
Advice on sums insured, indemnity limits, and policy wordings
Generate significant additional revenue
Reputational risk and professional indemnity avoided
Benefits to the Policyholder
Access to experienced adjusters to prepare, present and negotiate the claim on their behalf
Representation when attending joint meetings with insurers
Help clients understand their policy entitlements and policy coverage
Identify any physical and financial impacts and how to minimise their effects
Challenging any unjustified attempts to decline the claim
Find out more about how we support our Brokers and their Clients:
"I have used CEC for a second opinion on a couple of potentially problematic queries.
Although both outcomes were not positive for the client, it enabled them to move forward and deal with the situation at hand, confident that no other insurance policy would provide cover for the damage they suffered. It also made me look good, as I referred the matter to an independent loss adjuster, not connected with insurers and this openness with the client erased any doubt that I had done a bad job for them.”
“Having partnered with CEC now for several years I can say with confidence that the extra level of support and expertise they provide is exceptional value.
The benefit and stand out feature of their expertise helps support our clients but uniquely our staff also. They are there for our team of Handlers and Execs to discuss problematic claims issues to ensure the best results are delivered for our clients. When needed the CEC adjusters are out on site imparting their experience to a situation that needs the guidance of a professional. CEC means we don’t have any problems; their adjusters are there any time we need them”.
“CEC have provided our clients with a cost effective and comprehensive claims assistance service.
Their cover is exceptional and not matched by other Loss Recovery specialists. The flexibility that comes from not having policy criteria to meet before providing assistance on any claims is something I truly appreciate. My staff have benefitted just as much as our clients have from having a knowledgeable and reliable claims service they can refer to. CEC provided us with the answers when our clients raised awkward questions; invaluable in assisting with the quality of our business response. I question how it is possible for others to meet their compliance obligations without having the in-depth claims support provided by CEC”.
CEC – Working in partnership Broker Groups and Networks
See what our clients say about our service and the impact we’ve had on their claims.
“I love the fact that the service offers a tangible and easy way to provide excellent value to the customer.
It’s easy for our team to understand, administer and sell”.
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Trusted by insurance brokers across the UK.