Claims Equilibrium Club (CEC)

Claims support for Insurance Brokers and their Clients.

The CEC ‘on call’ service is a fully FCA compliant, business-to-business product that changes the way that brokers resource claims support. We use fully qualified independent Loss Adjusters to support our member brokers and their clients. We offer support regardless of the size and type of claim and there are no qualifying criteria or restrictions, meaning we are here for you whenever you need us.

We Support Brokers.

We recognise the importance of strong partnerships and with the CEC service, member brokers can enhance the level of claims expertise in their business by working with our network of loss adjusters.

Find out more about how we support our broker partners.

Service Features

  • We use fully qualified and importantly independent Loss Adjusters.

  • Guaranteed client assistance, regardless of the size or type of claim.

  • There are no qualifying criteria or restrictions to our service.

  • Brokers can generate cross selling opportunities and increase revenue.

  • Increased client satisfaction as we aim to relieve the stress and complication of the claims process.

  • Ensure your clients receive the outcome they deserve, as we advocate for the fairest settlement.

  • We challenge repudiations.

  • Technical advice to the Broker & consultancy for clients

We work with our Broker Partners to achieve the best possible outcome for your clients.

CEC is a professional Loss Assessing service which is available to all Commercial and High Net Worth clients. Our team of adjusters have a depth of expertise in a variety of industries which means you can be confident you have the right adjuster for your loss. We work with all claim types (except motor) which means should your business or home become affected we are here to help.

Major and Complex Loss

Subsidence

Cyber

Business Interruption

Malicious Damage

Flood

Escape of water

Fire

Storm

Liability

We work directly for the policyholder on a “No-Win-No-Fee” basis and do our upmost to support your clients in achieving the best outcome.

Private Clients

Meet Our Team

  • Roger Topping

  • Christine Thomson

  • Paul Nicholson

  • Linda Topping

FAQs

  • The CEC Service is provided by a network of Independent Chartered Loss Adjusters. Here at CEC we offer both a technical advice service to insurance brokers and a claims consultancy service to their clients.

  • Our network of adjusters cover the whole of the UK.

  • We cover all insurance claims types (except motor) which means should your clients home or business suffer a loss- We are here to help. Our adjusters have specialisms within many industries so no matter what types of claim you have, we have an adjuster with the relevant experience.

  • We provide a service that is available when you need it. You can notify us at any point in the claim cycle. This can be for advice on policies such as indemnity limits, sums insured and wordings or for full representation of your client.

  • Our After The Event Service is available to all Domestic and Commercial clients who have not pre-purchased the CEC Service. We work Directly for the policyholder on a “No-Win-No-Fee” basis. Please visit our service level section on the website to find out more.

  • Our team will independently review the declinature of a claim and will challenge where necessary.

Find out what our customers think:

With our help, you can be confident that your clients are getting the best possible result and maximum benefit from your insurance policy.

Contact Our Sales Team Today.