Broker Support
As an Insurance Broker, there is an expectation for you to deliver increased value to your clients. To support the Broker Market, we have developed an affordable and flexible claims support service to suit the needs of your clients. We recognise the importance of strong partnerships and with the CEC service, member brokers can enhance the level of claims expertise in their business by working with our network of independent loss adjusters.
In the event of a claim insurers may appoint a team of specialists, to review the claim from their perspective. This can often leave clients feeling disadvantaged throughout the process. While brokers do provide a level of claims support to their clients preparing, presenting and negotiating a claim can be complex and time-consuming. An additional layer of expertise is therefore invaluable.
We take an alternative approach to Loss Recovery/Loss Assessors Fees Insurance:
All claim types Included
No qualifying criteria
No exclusions
• A strategic approach to optimise outcomes for clients.
• Professionals guidance throughout the claims process.
• Review of repudiated claims.
• Advice on sums insured, indemnity limits, and policy wordings.
• Increased customer satisfaction.
• Reputational risk and professional indemnity avoided.
• Generate cross selling opportunities and increased revenue.
Benefits for Brokers
“We work with our broker partners to achieve the best possible outcome for their clients.”
• Access to a network of adjusters to prepare, present and negotiate the claim on their behalf.
• Representation when attending joint meetings with insurers.
• Help clients understand their policy entitlements and policy coverage.
• Identify any physical and financial impacts and how to minimize their effects.
• Challenging any unjustified attempts to decline the claim.
• Pricing certainty within each service level
Benefits for the Policyholder
Find out more about how we support our Brokers and their Clients:
CEC - Working in partnership Broker Groups and Networks
